The case is the latest in an extended effort from the regulator to improve transparency for consumers from One NZ and the broader telecoms sector
Compensation for service failures in Ireland
ComReg seeks redress for consumers over failed engineer appointments, but stops short of mandating automatic compensation
Confirmation hearings of European Commissioners-designate
DMA, DSA, DNA, merger reform, cloud and AI legislation all featured in the proposed EVPs’ final round interviews
Tech and telecoms under the Trump Administration
Republican leadership in the White House and at the FCC will likely see the rollback of consumer protection measures in both the tech and telecoms sectors
ACCC suit on protecting vulnerable consumers
The ACCC has commenced proceedings against Optus, alleging that it has engaged in unconscionable sales conduct, directly contravening consumer law
Prices in Belgium: Shop around
With a sizeable jump in potential savings, the BIPT urges consumers to shop around and source from multiple providers to secure the best deal
Strengthening broadband advertising rules in New Zealand
The Commerce Commission identifies cause for further intervention to boost transparency from operators and simplify consumers’ contract exit rights
Italy’s fixed access market review
AGCOM’s second market analysis of the year seeks to account for a major change in ownership of the country’s broadband infrastructure
Digging into data caps in the US
The regulator’s inquiry represents yet another front on which its legal authority is challenged after pushback on its interventionist, pro-consumer agenda
A call to action on digital inclusion
The report issues a familiar ask for an updated national strategy from government while positioning digital inclusion as a priority within a broader story of economic growth