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ACMA

ACCC suit on protecting vulnerable consumers

The ACCC has commenced proceedings against Optus, alleging that it has engaged in unconscionable sales conduct, directly contravening consumer law

Australia introduces comprehensive scams legislation

Though the Government initially plans to introduce obligations for the tech, telecoms and banking sectors, the legislation is intended as an eventual whole of economy reform

Tackling misinformation and disinformation in Australia

The Government is moving ahead with new regulation to combat misinformation and disinformation online, despite significant pushback from stakeholders

Protecting consumers impacted by network outages

Australia is one of a number of countries reconsidering its approach to resilience in the face of growing climatological and geopolitical threats to connectivity

Fines for failing fraud protections

As some regulators place a greater emphasis on facilitating switching between providers, protections against SIM swapping and similar scams will be all the more important

Australia: Meeting future spectrum demands

There has been a flurry of spectrum-related activities, with the regulator consulting on expiring licences alongside its plan for the use of new frequencies

Updated financial hardship rules in Australia

A new binding standard for telecoms operators is the result of years of work the ACMA has invested into better supporting vulnerable consumers

Australia: New rules to improve safeguards for consumers

Amid continued failings in several areas, a new directly enforceable instrument will give ACMA more powers to better protect customers facing financial hardship

Australia: Protecting consumers in financial hardship

ACMA thinks operators are not doing enough to support those struggling to pay their bills, with many customers also unaware they can turn to their provider for help

MWC23: Regulation & Policy roundup from Day 3

As the conference wound up, attention turned to the nuts and bolts of the industry – namely spectrum