Mandating an SMS sender ID registry is the latest addition to Australia’s world-leading suite of scam prevention measures
ACCC suit on protecting vulnerable consumers
The ACCC has commenced proceedings against Optus, alleging that it has engaged in unconscionable sales conduct, directly contravening consumer law
Infrastructure sharing in regional Australia
The ACCC will not stand in the way of Optus and TPG’s mobile network and spectrum sharing despite blocking a similar agreement between Telstra and TPG
Protecting consumers impacted by network outages
Australia is one of a number of countries reconsidering its approach to resilience in the face of growing climatological and geopolitical threats to connectivity
Australia: A delay to the 3G switch-off
3G devices as well as older 4G-compatible handsets could lose access to the emergency services, with the Government urging action from consumers to help complete the process
Mobile coverage and quality issues in rural Australia
Given the trend of selling towers to large independent companies, is the way that they're regulated still fit for purpose?
Australia: Court prohibits Telstra/TPG rural tie-up
The parties could yet adjust the proposed agreement or appeal to the Federal Court, for which success would mean meeting a high legal threshold
Telcos fined in Australia for misleading statements on broadband speeds
This is not the first time the three operators have breached national consumer law. Their customers have already been contacted about refunds
Australian ISPs push back on claims they misled broadband customers
ISPs are accused of not delivering expected speeds – but current arrangements with the NBN make it difficult to know what they will be for new lines
