The case is the latest in an extended effort from the regulator to improve transparency for consumers from One NZ and the broader telecoms sector
Compensation for service failures in Ireland
ComReg seeks redress for consumers over failed engineer appointments, but stops short of mandating automatic compensation
ACCC suit on protecting vulnerable consumers
The ACCC has commenced proceedings against Optus, alleging that it has engaged in unconscionable sales conduct, directly contravening consumer law
Prices in Belgium: Shop around
With a sizeable jump in potential savings, the BIPT urges consumers to shop around and source from multiple providers to secure the best deal
Strengthening broadband advertising rules in New Zealand
The Commerce Commission identifies cause for further intervention to boost transparency from operators and simplify consumers’ contract exit rights
Digging into data caps in the US
The regulator’s inquiry represents yet another front on which its legal authority is challenged after pushback on its interventionist, pro-consumer agenda
Ofcom’s positive vision for media literacy
The UK’s first multi-year strategy in two decades aims to tackle the rising problems of mis/disinformation and harms online, while boosting digital skills
CRTC urges action on roaming charges in Canada
The regulator has threatened large mobile operators with a formal public investigation if sufficient progress is not made within a month
Three/Vodafone in the UK: Responses to the notice of possible remedies
With varying support for an investment commitment, there are concerns that behavioural measures might not address the competition issues identified by the CMA
Australia introduces comprehensive scams legislation
Though the Government initially plans to introduce obligations for the tech, telecoms and banking sectors, the legislation is intended as an eventual whole of economy reform
