The ACCC has commenced proceedings against Optus, alleging that it has engaged in unconscionable sales conduct, directly contravening consumer law
Strengthening broadband advertising rules in New Zealand
The Commerce Commission identifies cause for further intervention to boost transparency from operators and simplify consumers’ contract exit rights
Australia introduces comprehensive scams legislation
Though the Government initially plans to introduce obligations for the tech, telecoms and banking sectors, the legislation is intended as an eventual whole of economy reform
Tackling misinformation and disinformation in Australia
The Government is moving ahead with new regulation to combat misinformation and disinformation online, despite significant pushback from stakeholders
Infrastructure sharing in regional Australia
The ACCC will not stand in the way of Optus and TPG’s mobile network and spectrum sharing despite blocking a similar agreement between Telstra and TPG
Protecting consumers impacted by network outages
Australia is one of a number of countries reconsidering its approach to resilience in the face of growing climatological and geopolitical threats to connectivity
Australia: A delay to the 3G switch-off
3G devices as well as older 4G-compatible handsets could lose access to the emergency services, with the Government urging action from consumers to help complete the process
Fines for failing fraud protections
As some regulators place a greater emphasis on facilitating switching between providers, protections against SIM swapping and similar scams will be all the more important
Stamping out scams in New Zealand
The campaign reflects the greater global attention being paid to the role the telecoms, tech and financial industries can all play in detecting and preventing scams
Is a united approach to online safety possible?
While the policy position highlights the common role of regulators in making the internet safer, there remain challenging legal and cultural differences in defining harm online
