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ComReg

Compensation for service failures in Ireland

ComReg seeks redress for consumers over failed engineer appointments, but stops short of mandating automatic compensation

Prices in Belgium: Shop around

With a sizeable jump in potential savings, the BIPT urges consumers to shop around and source from multiple providers to secure the best deal

Stamping out scams in New Zealand

The campaign reflects the greater global attention being paid to the role the telecoms, tech and financial industries can all play in detecting and preventing scams

Event debrief: ComReg’s evolving regulatory role

The market’s shift “from copper to cloud” makes for new priorities and challenges, and an imperative for both regulation and regulators to adjust in response

Ireland: Combatting scam calls and texts

ComReg is seeking to reduce the €300m lost by consumers to fraud each year, but will not rush into the adoption of STIR/SHAKEN protocols

Event debrief: BEREC’s 12th Stakeholder Forum

While the EC’s digital infrastructure white paper took centre stage, speakers also highlighted the increasing criticality of ensuring network security and resilience

Event debrief: ECTA’s manifesto for Europe

The event provided a good opportunity to hear from Europe’s access seekers and challengers on the recent connectivity white paper. Evolution not revolution was the overriding message

Wholesale broadband regulation roundup

The latest market reviews in France, Ireland and Portugal seek to clear the way for faster fibre rollouts while preserving competitive markets

Consumer strategies to dealing with price increases

Regulators in Belgium and Ireland are urging consumers to use price comparison tools to shop around, highlighting the potential savings available

Ireland: ComReg looks to combat scam calls and texts

Addressing different types of fraud simultaneously could be a wise move that may help avoid the pitfalls experienced by other countries