ComReg seeks redress for consumers over failed engineer appointments, but stops short of mandating automatic compensation
Spectrum: Annual licence fees to be reviewed in the UK
While Ofcom will only review the amount charged rather than the regime itself, the EU is considering broader changes to spectrum management practices
Restricting smartphones and social media for children
As political leaders debate banning the use of phones and platforms, tensions between teaching digital skills and ensuring safety online may be set to rise
Stamping out scams in New Zealand
The campaign reflects the greater global attention being paid to the role the telecoms, tech and financial industries can all play in detecting and preventing scams
Is a united approach to online safety possible?
While the policy position highlights the common role of regulators in making the internet safer, there remain challenging legal and cultural differences in defining harm online
Event debrief: ComReg’s evolving regulatory role
The market’s shift “from copper to cloud” makes for new priorities and challenges, and an imperative for both regulation and regulators to adjust in response
Ireland: Combatting scam calls and texts
ComReg is seeking to reduce the €300m lost by consumers to fraud each year, but will not rush into the adoption of STIR/SHAKEN protocols
Paying for privacy in Europe?
As the UK gathers information about consent or pay schemes, the EC is weighing up using new powers to look at Meta’s paid ad-free subscription for EU users
Event debrief: ECTA’s manifesto for Europe
The event provided a good opportunity to hear from Europe’s access seekers and challengers on the recent connectivity white paper. Evolution not revolution was the overriding message
Event debrief: techUK’s Digital Landline Switchover
Despite broad agreement on the need for extensive collaboration across sectors, tensions flared over responsibilities for supporting vulnerable consumers and businesses
