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Belgium

Compensation for service failures in Ireland

ComReg seeks redress for consumers over failed engineer appointments, but stops short of mandating automatic compensation

Prices in Belgium: Shop around

With a sizeable jump in potential savings, the BIPT urges consumers to shop around and source from multiple providers to secure the best deal

Arcep’s updated sustainability indicators

The French regulator continues to extend its monitoring of sustainability in the telecoms sector as other European NRAs advocate a similarly expanded mandate

Priorities for Belgium’s Presidency of the Council of the EU

The Belgian Presidency looks to support future generations with online safety, lead efforts on safe AI, and support network investments through the Gigabit Infrastructure Act

Consumer strategies to dealing with price increases

Regulators in Belgium and Ireland are urging consumers to use price comparison tools to shop around, highlighting the potential savings available

Opening up the modem market in Belgium

The BIPT considers its decision will boost competition and aligns with rules elsewhere in Europe, although some affected operators have questioned the size of benefits for consumers

Apple’s iPhone 12: Ban over radiation concerns

France’s spectrum agency orders Apple to withdraw the device from the market, prompting fellow regulators in the EU to follow suit

National roaming in Belgium: Dialling up the competition

Spectrum auction rules will facilitate the entry of a new fourth operator, which is intent on disrupting the sector

BIPT clarifies drop cable rules in Belgium

Some network owners consider the regulatory framework is premature given that no access requests have yet been submitted

Belgium: BIPT weighs in on the ‘fair contribution’ debate

The regulator echoes many of the arguments presented by BEREC, Meta and Google – but wants more stakeholder input before drawing a final conclusion