The FTC will support the Government in its effort to reduce the price of mobile services for Japanese consumers.
ARCEP updates its Code of Conduct on internet quality of service
The French regulator introduces new requirements for testing services such as an increase in testing capacity and the provision of additional information to users.
Dutch regulator asks mobile operators to make information more comparable for consumers
The ACM’s annual survey finds high levels of consumer satisfaction, but improvement is needed to help consumers compare operators.
ECJ limits operators' use of zero rating
The ECJ ruled on a case in Hungary, confirming that zero-rated services have to stop once a user’s data allowance has been used up.
Spain introduces tax on OTT communications in new Telecommunications Act
The revised legislation implements the new European Electronic Communications Code, including additional measures for consumer protection.
Ofcom reveals best and worst telecoms customer service
Satisfaction rates in mobile remains high, whereas broadband satisfaction has seen a slight increase.
ACMA proposes new rules for broadband service failures in Australia
UK Government to legislate to remove barriers to broadband deployment
The new law would give Ofcom powers to obtain operators’ deployment plans, and publish data about areas where rollout is not yet planned.
