BNetzA finds room for improvement when ISPs promise and deliver speeds to end users.
UK Government agrees measures with the telecoms industry to tackle the coronavirus pandemic
Operators will offer more generous allowances, and be fair to customers who struggle to pay their bills on time.
Australian regulators respond to the coronavirus pandemic
The communications authority ACMA, and the competition authority ACCC, set out their priorities and how they will approach regulation and enforcement.
Advertising Standards Authority bans Three UK’s 5G advertisement
The “Real 5G” claim was found to be misleading and is now banned following complaints from other operators
Ofcom's approach to regulation during the coronavirus pandemic
Spanish Government agrees measures with ISPs to guarantee connectivity during the coronavirus pandemic
ISPs signed a deal with eight voluntary undertakings, to guarantee the functioning of the internet and easy access to emergency services.
Canadian Government directs mobile operators to lower retail prices
UK Regulators Network seeks ways to protect vulnerable customers
The UKRN held an event in London, at which it explored best practices to drive fair outcomes for vulnerable consumers.
Apple fined €25m in France over iPhone slowdowns
France’s consumer protection agency fined the company for not informing customers about the effect of software updates on their devices.
Ofcom to ban UK mobile operators locking devices
The regulator opened a consultation on several measures designed to facilitate switching, not only in mobile but also in broadband and pay TV
