The long-awaited process should stimulate broadband competition and benefit consumers, but Ofcom remains frustrated with the successive delays in the run up to its launch
UK: Simplifying broadband switching
Ofcom is hopeful about the launch of One Touch Switch in September, and urges industry to do everything possible to meet it
UK Government agrees measures with the telecoms industry to tackle the coronavirus pandemic
Operators will offer more generous allowances, and be fair to customers who struggle to pay their bills on time.