Concerns over public health and conspiracy theories saw more than 200 attacks on mobile masts. The anti-5G protests are not a first with previous generations of mobile technology sparked equally intense opposition. Consumer bodies can play an important role in dispelling myths
Improving transparency for consumers
Regulators have expressed concern that mobile operators do not provide consumers with sufficiently clear and comparable information, hindering their ability to get a better deal. As New Zealand, the Netherlands and UK take action, the EECC should ensure consumers have the comparable information they need
App stores could face ex-ante regulation
App stores and operating systems are under increasing scrutiny from regulators due to increasingly common competition concerns. As Australia and France take the lead, the EC is likely to adopt an ex-ante regulatory framework due to the recent rise in competition cases that have emerged
Fewer markets now susceptible to ex-ante regulation in Europe
There are now just two markets susceptible to ex-ante regulation across the EU – fixed wholesale local access, and wholesale dedicated capacity (i.e. leased lines). While voice interconnection markets are gone from the list, this does not mean complete deregulation
COVID-19 contact-tracing apps could turn out to be a failed experiment
Despite a promising start in some countries, nearly all contact-tracing apps have failed to meet expectations – either due to technical problems, barriers to interoperability, or lack of public trust. Different approaches have emerged, however the collaboration between Apple and Google on a decentralised API is now becoming the most prevalent option. Adoption of the apps will need to grow significantly for contact-tracing to succeed. For this to happen, governments will need to show they take privacy seriously.
Regulators fight disinformation around 5G and health
Despite no supporting evidence, there has been a vocal group claiming 5G causes adverse health effects. In response, regulators have been publishing measurements of radio emissions from telecommunications equipment, which revealed that 5G emissions are still far from the maximum limits set out in national and international guidelines. Some regulators are also having to combat widespread disinformation on a link between 5G and the coronavirus pandemic, which has sometimes resulted in mobile infrastructure being vandalised.
The industry’s response to COVID-19 so far
The coronavirus pandemic has changed the way people interact with each other all over the world. Given the essential need for connectivity, regulators and policymakers have been swift to change their priorities and focus on ensuring network resilience and support for consumers. In this note we share some of the measures regulators and policymakers have been taking, along with those of the operators, and identify some of the challenges that lie ahead.
The European data strategy explained
A big part of the EC’s mandate will be defined by shaping Europe’s digital future – an objective that it will pursue by various means such as policies for AI, the reshaping of competition rules, and a data strategy. These are in turn linked to the Green Deal and the Industrial Strategy. The success of this vision will determine whether Europe can become less dependent on foreign big tech, and ensure its own businesses finally compete on a global scale.
The increasing importance of data in antitrust reform
Ongoing initiatives of antitrust reform have three things in common. Firstly, data is increasingly seen as an asset that can determine whether a market is competitive or not, and could represent a barrier to entry; secondly, authorities demand stronger powers to monitor big tech and act against them, sometimes even ex-ante; and thirdly, markets are increasingly seen as global rather than national in scope. But it remains unclear whether all governments will follow through with legislation.
Strengthening security for consumer IoT
On 27 January 2020, the UK Government published its policy position on security in consumer IoT. In deciding not to launch a voluntary labelling scheme, the Government recognised it wouldn't have the intended effect to improve customers’ awareness about the security of the IoT products they purchase. This is in line with what is taking shape at the European level, where the European agency for cybersecurity has also found the need for more specific legislation.
