As competition in the rollout of high-speed broadband intensifies, there has been a renewed push to connect non-commercially viable areas. Public funding has been made available, but some governments are being more supportive than others
Evolving the concept of universal service
As policymakers consider the future funding of the USO, some are exploring potential contributions from large CAPs. This may be one solution to address broadband affordability challenges while ensuring a wider pool of contributors to network investment
The international experience with in-contract price rises
A wave of price rises is coming to European telecoms, with many customers soon to face above-inflation increases in their monthly bills. What are these price rises based on, how much they are set to be, and how have they been implemented and communicated?
Consumer readiness for the PSTN switch-off
Regulators have rarely seen the need to intervene in the switch-off of the PSTN, leaving the process and its communication to operators. Only in some countries have they stepped in to protect consumers from service outages in the event of a power cut
Regulators fight disinformation around 5G and health
Despite no supporting evidence, there has been a vocal group claiming 5G causes adverse health effects. In response, regulators have been publishing measurements of radio emissions from telecommunications equipment, which revealed that 5G emissions are still far from the maximum limits set out in national and international guidelines. Some regulators are also having to combat widespread disinformation on a link between 5G and the coronavirus pandemic, which has sometimes resulted in mobile infrastructure being vandalised.