Having considered 50 of the initiatives UK telecoms operators put in place during the course of the pandemic so far, we estimate £940m of support has been made available – £340m of which have been to help the most vulnerable
COVID-19 contact-tracing apps could turn out to be a failed experiment
Despite a promising start in some countries, nearly all contact-tracing apps have failed to meet expectations – either due to technical problems, barriers to interoperability, or lack of public trust. Different approaches have emerged, however the collaboration between Apple and Google on a decentralised API is now becoming the most prevalent option. Adoption of the apps will need to grow significantly for contact-tracing to succeed. For this to happen, governments will need to show they take privacy seriously.
Regulators fight disinformation around 5G and health
Despite no supporting evidence, there has been a vocal group claiming 5G causes adverse health effects. In response, regulators have been publishing measurements of radio emissions from telecommunications equipment, which revealed that 5G emissions are still far from the maximum limits set out in national and international guidelines. Some regulators are also having to combat widespread disinformation on a link between 5G and the coronavirus pandemic, which has sometimes resulted in mobile infrastructure being vandalised.
The industry’s response to COVID-19 so far
The coronavirus pandemic has changed the way people interact with each other all over the world. Given the essential need for connectivity, regulators and policymakers have been swift to change their priorities and focus on ensuring network resilience and support for consumers. In this note we share some of the measures regulators and policymakers have been taking, along with those of the operators, and identify some of the challenges that lie ahead.
