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Consumer Protection,Consumer Protection

US: New pricing obligations for cable and satellite TV providers

The FCC’s proposal seeks to clear up consumer confusion and stimulate competition, complementing forthcoming broadband transparency requirements

CMA: Competition and consumer protection considerations of AI

As the UK gets to grips with foundation models of AI, the US starts a ‘frank’ conversation on the technology's risks

Australia: Protecting consumers in financial hardship

ACMA thinks operators are not doing enough to support those struggling to pay their bills, with many customers also unaware they can turn to their provider for help

The UK’s Digital Markets, Competition and Consumers Bill

The Government’s ‘world-leading’ approach to regulating large tech firms has been three years in the making, allowing the EC to take the lead

Italy: AGCOM to limit the use of inflation-based price rises

Restrictions on tariff increases would hit TIM the hardest, with the operator having already announced plans to implement a CPI+3.5% uplift

Switzerland moves to regulate online platforms

The Federal Council’s decision to regulate reflects a change in policy, with forthcoming legislation set to be guided by the EU’s Digital Services Act

Spain: Orange/MasMovil JV heads for Phase II review

The impacts on competition, potential for higher prices and the EC’s preference for cross-border mergers all present a significant regulatory hurdle

ISPA: Parliament & Internet conference 2023

Industry backs Ofcom’s net neutrality proposals, but wants long-term certainty on fibre regulation to bolster the investment case

Competition authority dismisses claims of price collusion in Croatia

While the evidence didn’t show anti-competitive practices, price increases for telecoms services have proved contentious, particularly if poorly communicated

Ofcom: Online scams rife in the UK

In light of significant financial and emotional harms, Ofcom is backing forthcoming online safety laws to spur tech firms to reduce consumer fraud