Fibre and 5G will help operators improve energy efficiency over time, but recent events have made reducing usage a more immediate priority
Ofcom’s future approach to mobile in the UK
No significant change in policy direction, but instead a commitment to enhanced monitoring and enforcement
Broadband labelling in the US
The FCC has imposed nutrition labels for telecoms services. Italy’s experience suggests they have not been a silver bullet to improving transparency and fairness for consumers
Mapping broadband and improving its accuracy
With greater accuracy of service availability much-needed, success of the FCC’s initiative in the US now hinges on securing stakeholder engagement
Consumers urged to shop around amid inflationary pressures
With Belgium already considered expensive relative to its neighbours, some operators are raising prices further given the high rate of inflation
Ofcom’s review of net neutrality in the UK
The regulator has responded to operator calls for more flexibility, with its proposed approach to zero-rating signalling a departure from the EU
Canada seeks to improve choice and affordability through MVNOs
With the Government blocking an outright acquisition of Shaw by Rogers, the parties still need to persuade competition authorities that a deal should be allowed
German operators to lower bills when mobile internet speeds fall
A complex process for measuring broadband performance could discourage consumers from making price reduction claims against their provider
Vodafone reaches deal to sell Hungarian unit
Ofcom finds Sky in breach of end-of-contract notification rules
The regulator sees these alerts are an important consumer protection tool, which have saved some households close to £10 per month