Given high inflation and ongoing pressure on consumer finances, regulators will be paying close attention to in-contract price rises
Cost of living: South Korean policymakers push for more affordable 5G tariffs
Mid-tier plans would better align current data allowances with consumption, and help relieve pressure on consumer finances
Optus asks the ACCC to halt the proposed Telstra/TPG merger in Australia
Optus argues the deal would undermine investment incentives and consumer choice in rural areas, and reduce the resilience of communities to natural disasters
Australia and New Zealand step up efforts to tackle scams
Given the global nature of the problem, more partnerships between countries and stakeholders will be needed to tackle the problem at source
Common charger principles in the EU: A decade in the making
Each year the agreement is predicted to save consumers €250 million, cut e-waste by 1,000 tonnes and reduce indirect carbon emissions by 180ktCO2
Improving the treatment of vulnerable customers in Australia
The regulator wants operators to embed how they treat vulnerable customers in their business culture – something it argues hasn’t been done effectively
A new regulatory framework for Australia’s NBN
The proposal could result in significant price hikes and present the new Government with an immediate challenge in redefining the direction of the NBN
Barriers to switching online services
A study from the Austrian regulator suggests mobile operators will struggle to compete on anything other than price, and that interoperability could be key when it comes to switching between messaging services
A delay to 3G switch-off in Italy
AGCOM is delaying TIM’s switch-off plans because of concerns over device compatibility, and wants operators to better inform consumers about their right to cancel without penalties
The fight against robocalls in the US continues
The FCC wants international carriers to implement calling line authentication. Many in the industry have doubts about its effectiveness
