Ofcom moves to tackle confusion around different network technologies, 15 years since the problem emerged
House of Lords: Inquiry into digital exclusion and the cost of living
BT Group, Community Fibre/INCA, Vodafone, and Wildanet all gave evidence to the committee on social tariffs, mid-contract price rises, and promoting digital inclusion
MWC23: Regulation & Policy roundup from Day 3
As the conference wound up, attention turned to the nuts and bolts of the industry – namely spectrum
Telstra: Failing vulnerable customers in Australia
With issues of consumer protection under the watchful eye of ACMA, the operator has been found to have dropped the ball on more than one occasion
Ofcom’s expectations of mobile providers for 2G and 3G switch-off
As legacy networks are shut down, effective communication should ensure consumers are protected and lessen the scope for further regulatory intervention
Ireland signs Online Safety & Media Regulation Bill 2022 into law
The act will modernise media industry oversight but, unlike plans in the UK, does not intend to use criminal liability as a primary enforcement tool
The FCC ups the ante on data breaches
T-Mobile’s latest hacking incident in the US shows how telcos remain a major target for bad actors and why cybersecurity protections need bolstering
Ofcom’s future approach to mobile in the UK
No significant change in policy direction, but instead a commitment to enhanced monitoring and enforcement
Broadband labelling in the US
The FCC has imposed nutrition labels for telecoms services. Italy’s experience suggests they have not been a silver bullet to improving transparency and fairness for consumers
Telcos in Portugal fined €15m for poor communication of price rises
European regulators believe operators have a responsibility to support struggling households, which includes removing early termination charges
