The transition to full-fibre means that copper retirement is now well underway. So far it has rarely been a straightforward or quick process given the strong regulatory oversight and need to protect those consumers who still rely on the copper network
The UK’s framework for digital markets risks being too broad
The UK Government's new competition regime for digital markets is unique around the world. While its key provisions are mostly tightly focused, some risk causing uncertainty and undermining the proportionality of the regime
Regulators diverge on their approach to the 3.4–3.8GHz band
Awards in the band vary widely in terms of prices paid and conditions attached with rollout obligations too burdensome in some cases. It is too early to assess the approach to private networks but most regulators may not be doing enough to facilitate them
More action needed to tackle scams
There has been a significant increase in scams, with losses for some consumers having risen by almost 45%. Regulators are mostly tackling it with information campaigns and working with telecom operators, but legislation has not been forthcoming
From ex-post to ex-ante: the shift in oversight of Big Tech
Fines levied against Big Tech from ex-post competition investigations have totalled more than £14bn since 2017. But competition authorities are now gaining powers to prevent anti-competitive conduct ex-ante, rather than wait to intervene once it’s happened
Improving information on 5G coverage
5G is now available in 300+ locations of the UK. So far, only EE has fully explained how it defines a location as covered. Ofcom could play an important role in helping consumers assess coverage claims, much like its equivalent in South Korea does
What Brexit means for UK telecoms
Both sides are looking to maintain regulatory alignment with things like data protection set to continue, although Ofcom should be able to regulate with more flexibly. While the roaming regulation no longer applies, there may be sufficient incentives for it to continue
5G and health: how to address the concerns?
Concerns over public health and conspiracy theories saw more than 200 attacks on mobile masts. The anti-5G protests are not a first with previous generations of mobile technology sparked equally intense opposition. Consumer bodies can play an important role in dispelling myths
Improving transparency for consumers
Regulators have expressed concern that mobile operators do not provide consumers with sufficiently clear and comparable information, hindering their ability to get a better deal. As New Zealand, the Netherlands and UK take action, the EECC should ensure consumers have the comparable information they need
Regulators fight disinformation around 5G and health
Despite no supporting evidence, there has been a vocal group claiming 5G causes adverse health effects. In response, regulators have been publishing measurements of radio emissions from telecommunications equipment, which revealed that 5G emissions are still far from the maximum limits set out in national and international guidelines. Some regulators are also having to combat widespread disinformation on a link between 5G and the coronavirus pandemic, which has sometimes resulted in mobile infrastructure being vandalised.
