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Consumer Protection,Consumer Protection

Facial recognition system declared unconstitutional in Buenos Aires

The decision could set an important precedent for the region, with other jurisdictions soon following suit

Brazil stops sales of iPhones without a charger

While Apple will likely consider any fines levied against it as insignificant, its proprietary charging technology faces other challenges elsewhere

German operators to lower bills when mobile internet speeds fall

A complex process for measuring broadband performance could discourage consumers from making price reduction claims against their provider

What does Liz Truss mean for tech and telecoms?

While tech and telecoms issues didn’t feature prominently during the leadership contest, there are open questions about the direction some will take

Switzerland announces new security requirements for wireless devices

As the adoption of connected devices has grown, so too have vulnerabilities to cyber threats

Social media platforms under the spotlight in Australia

With scams becoming more prevalent across multiple channels, protecting individuals from emotional and financial harm is high on the policy agenda

Ofcom finds Sky in breach of end-of-contract notification rules

The regulator sees these alerts are an important consumer protection tool, which have saved some households close to £10 per month

China lifts the lid on recommendation algorithms

With new regulation in effect, local tech companies should expect greater scrutiny over how they harness users’ data to promote content and services

Infrastructure and the cost of living were key themes this results season

Amid inflationary pressures, operators are looking to support consumers, although mid-contract price rises have supported top line trends

Tackling digital harms and enhancing online safety in New Zealand

Platforms should look to go beyond what the new code of practice expects, although this may not be enough to silence calls for stronger measures