Please enable javascript in your browser to view this site

Consumer Protection,Consumer Protection

The fight against robocalls in the US continues

The FCC wants international carriers to implement calling line authentication. Many in the industry have doubts about its effectiveness

Social tariffs and raising awareness of them

Evidence from countries where such tariffs exist suggests that raising awareness among eligible consumers is a common problem

Belgium to go from a 3-to-4 player mobile market

The next 5G auction will give the country a new operator, although its consumers are unlikely to see any benefits in the short term

Iliad fined €1.2m in Italy for misleading 5G advertising

Iliad’s advertising practices have been subject to recent criticism, and highlight a common problem in the industry

Defining ‘unlimited’ in Belgium

The BIPT is requiring operators to set higher data limits as part of their fair-use policies, in a market that could benefit from more competition

Competition concerns in Austria’s mobile market

Regulators are concerned that MVNOs could struggle to compete once mandated access obligations fall away and that consumers will miss out

Regulating for wholesale mobile access in the Czech Republic

In a generally unregulated market, the regulator is concerned about high prices and lack of competition

Hungary to subsidise replacement of 3G handsets

Regulators have so far generally been hands-off when it comes phasing out 2G/3G, but may need to give a helping hand where consumers are hesitant

Italy’s broadband labelling scheme comes under criticism

A consumer body proposes going beyond the ‘traffic light’ system currently in place. Its shortcomings show that focusing instead on speeds could be the right approach

FCC to tackle long-standing broadband competition issues in the US

The FCC wants to outlaw exclusivity agreements between ISPs and landlords, but this and Biden’s wider broadband agenda will stall without a Democrat majority