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Australia

Ireland: Refreshing the complaints handling rules for telecoms

In light of changing legislation, ComReg proposes new codes of practice to modernise consumer rights and improve the transparency of the complaints handling process

Event debrief: Global Anti-Scam Summit London 2025

The need for coordination across borders and sectors is well understood, although regulators and tech firms clashed over how to best tackle scams at source

Australia: Alternative licensing for expiring spectrum

Despite ruling out including rollout obligations in spectrum licences, ACMA sees potential benefits of a secondary licensing framework for rural competition and consumer choice

ACCC weighs changes to superfast broadband access rules

Following concerns from access seekers regarding Uniti Group’s wholesale pricing, the ACCC is considering whether to expand its regulation of non-NBN providers

Australia’s proposed Universal Outdoor Mobile Obligation

The Government is looking to use LEO satellites and D2D services to improve rural coverage, although there are concerns it could crowd out existing initiatives

Australia: Strengthening ACMA’s enforcement powers

A new bill proposes to expand ACMA’s powers significantly, aligning the regulator’s enforcement tools across the telecoms sector

Advancing mobile power resilience in the UK

Ofcom has set out a nuanced assessment of the range of possible objectives for mobile network resilience in the UK in comparison to some international peers

Australia’s Online Safety Act: Under review

The independent review of Australia’s online safety framework advocates for an approach that mirrors the UK’s Online Safety Act, despite it not yet being fully implemented

Australia: Ensuring quality of service in legacy network migration

ACMA’s standards for consumer redress align with the ACCC’s more stringent standards on broadband speed claims

Apple and Google: The first investigations under the UK’s DMCC Act

Apple and Google could become the first SMS-designated firms under the CMA’s digital competition regime as the regulator opens its first SMS investigations